GUARANTEE & DEPOSIT POLICY

 

DOGS:
All dogs are guaranteed to be physically sound and healthy at the time of purchase. Any vet verified pre-existing conditions after purchase will be promptly paid for by Shady Meadows Gundogs. Injuries or illnesses incurred after pick up and not caused by pre-existing condition are the responsibility of the new owner.

All dogs are guaranteed to perform as advertised or Shady Meadows Gundogs will promptly replace the dog with a different dog until the client is satisfied. Your satisfaction is our goal. Who pays what for shipping costs will be fairly and honestly determined at our discretion. Dogs that are improperly handled, abused, not allowed a fair opportunity or neglected are not covered by this guarantee and said determination will be made by myself, Shawn Eisenhauer, and verified by a second party professional trainer or veterinarian.

We are not responsible for any client's lack of ability to handle, maintain or care for a dog. We have had several morons pick up dogs from the airport and drive them straight to the bird field and expect 100% performance. Sometimes dogs can do this but most dogs need to be given the chance to settle in and get to know their new owner first to exhibit their full potential. Most people don't fall into this category and we are not responsible for those that do.

On occasion some of the dogs that are listed on our site may be owned by an outside client or friend. If Shady Meadows Gundogs is helping a client or friend sell a dog, that will be included in the dog's description. In which case, we will carefully approve them and all dogs advertised for a friend or client will also carry our guarantee.

PUPPIES:
Our puppies are guaranteed healthy for 30 days from the date of purchase. Any condition acquired in that 30 day period that is the result of the puppy's new environment is the responsibility of the new owner. Any vet verified pre-existing condition will be promptly paid for by Shady Meadows Gundogs. To qualify for reimbursement by Shady Meadows Gundogs all concerns must be addressed to Shawn Eisenhauer first before seeking veterinary assistance. Shady Meadows Gundogs can not be responsible for "knee jerk" decisions no matter how well intentioned they are.

We have years of experience with dozens of different vets and there are some honest ones and there are a lot of crooks that will nickel and dime you to death. I have seen the same treatments that my vet charges $50 for, including office visit (because I have an honest one) be charged by crooks at $400-$500.

For this reason we also require a pre-treatment estimate to be given. I'm not paying a huge fee for a crooked vet just because the customer isn't experienced enough to know that they are getting taken to the cleaners. This helps both you and us. We can tell you how much an honest vet charges for most procedures and then you will know if you are doing business with the right vet.

In addition to this guarantee Shady Meadows Gundogs guarantees all our puppies to be free of Hip Displaysia and degenerative eye problems to 30 months of age. If by some fluke this problem is encountered, Shady Meadows Gundogs will promptly replace the puppy.

DEPOSIT POLICY:
Shady Meadows Gundogs will refund deposits ONLY if we cannot provide you with a pup as requested. Deposits will not be refunded due to a change of plans, got in trouble with the wife or the dog ate the puppy money. Deposits can be transferred to another litter.

AIRLINES EXCEPTIONS POLICY:
All dogs that leave our facility are guaranteed to be emotionally stable as determined by Shady Meadows Gundogs. If a dog develops aggression, shyness, spookiness, or illness either directly or indirectly caused by the stress of airline flight or mishandling by airline personnel it is not the responsibility of Shady Meadows Gundogs.

This determination is made solely by Shady Meadows Gundogs, as we know the dog's temperment and health condition when it leaves our facilities. We have flown dozens of dogs and have had very few problems, but on occasion, a dog does not cope well with airline travel. The stress of airline flight ALWAYS lowers the immune system of dogs and puppies and can make them susceptible to illnesses that they normally would be able to fight off. That is why we recommend ground transportation.

Ground transportation is available to everyone in the lower 48 states so the choice of air travel is at the customer's discretion and the customer is responsible for any results of making that choice.

 


Shady Meadows Gundogs
RR 1 Box 51
Hume, Missouri 64752
 
Office: (913) 839-7086

E-MAIL: shadymeadowskennel@gmail.com